![]() I am unable to drive the car I am making payments on. The tag never came and the temp tag has expired. I was given a 30 day tag and told the registration and regular tag would come in the mail. ![]() this is a super shady situation that I’ve never experienced with other dealerships.īought a 2014 ***** * on 12/29/22. They keep finding a reason to not deliver my car. ALL we’ve gotten is a runaround with these people. well of course on most occasions he doesn’t actually do so. Then when we FINALLY get him on the phone he talks over us the entire time and says he will “let us know updates”. We have called *** many times and every time we do he’s either not answering or “stepped out of the office”. We were then told by that Friday, Friday comes along and we’re then told Monday-Tuesday, Tuesday comes along and we’re told Thursday (hopefully). *** says feb 3rd that the car now needs 2 more parts and that both parts should be delivered and installed by Monday or Tuesday and car should be delivered Tuesday. My fiancé then contacts ***(manager) since the sales agent can’t seem to figure this out for us. At this point we’re feeling like we’re getting a run around. My fiancé then calls the parts and service dept to get a clear answer and turns out they ordered the wrong part and it is now supposed to be there monday (6th). When I spoke with my sales agent(********) on the phone after purchase she starts backpedaling on what she’s said stating that she never said the vehicle would be here by Friday but that the part will be here by then. We looked at the motor and it was a piece that could be easily snapped on. I get there, test drive the vehicle and was told that it will be at my house by friday(Feb 3rd). She states that I can come purchase the vehicle, test drive it, and they will have it delivered to my house in NO MORE than a week. I purchased a **** ****** from them on the 28th of January and the night before we came to pick it up I get a call at 9pm from my sales agent (********) stating that the car cannot be driven home due to a plastic cover for the motor missing. I question if the paperwork was filled out correctly by him. I hope the Business Manager can get ahold of ******* DMV and sort things out himself. At this point I'm asking for $50 a day (cheaper than a rental car) for each day we are not legally able to drive our car per ** DMV and the installation in ** where I serve. It's hard to trust the Business Manager whose email address is mispelled on his own business card (this just adds to the integrity and competency question). Resent the temp tag but put the expiration date as already in the past. ![]() Business sent a second temporay tag (initial 30-day tag expired) to my ******* address on my license, but again I'm in the military and they knew I lived in ** and had that address. Stated vehicle was completed registration in ** (I'm in the military serving in **), but ** DMV says it's not registered and do not drive the car without a legal tag. ![]() Business Manager promised copies of all documents I signed but denied them later when I requested. Salesman was dishonest (made up facts when didn't know the answer), but we are happy with the car so that is not the main issue. ![]()
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